Frequently Asked Questions

Everything you need to know about YourVPN.

General

What is YourVPN?

YourVPN is a VPN service designed specifically for content creators. We provide dedicated US IP addresses with a maximum of 100 users per server, ensuring your IP stays clean and trusted by platforms like TikTok and Instagram.

Why is YourVPN better than NordVPN or ExpressVPN for social media?

Traditional VPNs share IP addresses among thousands of users. When platforms detect heavy traffic from a single IP, they flag it as suspicious, leading to shadow bans and reduced reach. YourVPN limits each server to 100 users maximum, keeping IPs clean and trusted by platforms.

What devices does YourVPN work on?

YourVPN works on iPhone, iPad, Android phones/tablets, Windows PCs, Mac computers, and Linux. We use the Outline app (made by Google's Jigsaw team) which is available on all major platforms.

Where are your servers located?

Our servers are located in Phoenix, Arizona, USA. This location provides excellent connectivity across North America and is optimized for social media platforms.

Pricing & Billing

How much does YourVPN cost?

YourVPN costs $1 per week, billed weekly. That's approximately $4/month. We chose weekly billing so you can try the service with minimal risk and cancel anytime without being locked into a long contract.

How do I cancel my subscription?

You can cancel anytime through your Stripe billing portal (there's a link in your dashboard) or by simply replying to any email from us. Cancellation is instant with no questions asked. Your access remains active until the end of your current billing period.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through Stripe. Apple Pay and Google Pay are also supported in compatible browsers.

Is there a free trial?

We don't offer a free trial, but at $1/week with instant cancellation, you can try the service with minimal risk. If it doesn't work for you, just cancel after your first week.

Social Media & Content Creation

Will YourVPN work for TikTok?

Yes! Many of our customers use YourVPN specifically for TikTok. Our servers are optimized for social media with clean, low-user-count IPs that platforms trust. You should see improved reach compared to using flagged VPN IPs or no VPN at all (if you're outside the US).

Will this help me avoid shadow bans?

While we can't guarantee anything (shadow bans can happen for many reasons), using a clean, low-user-count IP address significantly reduces your risk compared to using popular VPNs with thousands of users per IP. Many customers report improved reach after switching to YourVPN.

Does this work for Instagram, YouTube, and Twitter/X?

Yes! YourVPN works with all social media platforms including Instagram, YouTube, YouTube Shorts, Twitter/X, and more. Any app or website that benefits from a US IP address will work with our VPN.

Can I use multiple devices at once?

Yes! Your VPN key works on unlimited devices simultaneously. Use it on your phone, tablet, and computer all at the same time.

Technical

What is the Outline app?

Outline is a free, open-source VPN app created by Jigsaw (a subsidiary of Google). It's designed to be simple, secure, and reliable. We use Outline because it's trusted, well-maintained, and easy to use.

How much bandwidth do I get?

You get 50GB of bandwidth per week. This is more than enough for normal social media use, including uploading videos. Your bandwidth resets every week with your billing cycle.

Is my data secure?

Yes! All traffic is encrypted using the Shadowsocks protocol (ChaCha20-IETF-Poly1305), the same encryption used by governments and journalists. We don't log your browsing activity.

Will this slow down my internet?

All VPNs add some latency, but ours is minimal. Most users don't notice any slowdown for normal use. Video uploads may be slightly slower, but the difference is usually negligible.

Support

How do I contact support?

You can email us at support@yourvpn.ai or simply reply to any email you've received from us. We typically respond within a few hours during business days.

I lost my VPN key. How do I get it back?

Log into your dashboard with the email you used to subscribe. Your VPN key is always available there. You can also check your email - we sent it when you subscribed.

Still Have Questions?

We're happy to help with anything not covered here.

Email Us